Let me help you, help me to help you. Huh? Advice for getting results from Tech Support from a Tech Support Engineer, Bryan Jones. It’s a “War Stores” episode of TWiRT, and Bryan Jones has been helping engineers “pull the donkey out of the ditch” for almost 15 years.
Chris Tobin joins Kirk Harnack to focus on War Stories from Tech Support!
Bryan Jones, Support and Field Engineer at The Telos Alliance - http://www.TelosAlliance.com
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